Here was an idea I had: Pack a list of the most important things consumers need to know about buying real estate, as packed into the words I can say in sixty seconds without sounding like an over-clocked squirrel.
Here goes:
Spend some time making your property shine before you put it on the market. Doing it yourself is better than giving an allowance. Spend the effort to find a good listing agent, and sign a listing agreement at least a week before you want people to know your property is for sale. Consult the agent as to what can be done to make the property more attractive before anyone sees it. Agree to pay your listing agent for the good they do, and offer buyer’s agents at least an average commission – you don’t want them trying to sell someone else’s instead property to the people who like yours.
The property is only worth what someone will pay. Price it correctly from day one. You’ll end up with more money, faster, than if you start too high and reduce the price. Not all goods are in the form of cash – decide what’s important to you, what’s not, and how much money it’s worth, before you have an offer.
Once the property hits the market, make the property as available for showing as you possibly can. If you don’t show it when people want to see it, they might not come back. If you possibly can, don’t be there when your prospective buyers are.
Negotiations are give and take. You shouldn’t expect to get unless you’re willing to give, and a stubborn attitude can sabotage your sale. Remember, you have a property and you want cash. There are lots of other properties out there
How’s that?
PS: You might want to give this guy a chance to earn your business!
Original article here
Related items
Popularity: 2% [?]
From an e-mail
I’ve been talking to agents lately and I ask them about the things I’ve learned about from your site. I thought I would say things like “I want to apply for a backup loan” and they would say “Good idea!” instead of “Why would you do that?” I try to answer the why and next thing you know none of my why’s make sense anymore. Here is a summary of that conversation:
Me: Okay, so I need to get a “pre-approval” or “pre-whatever” from a lender so I can put an offer on this house . . . that sounds fair . . . but I want to shop my loan around and in fact, I want to get a backup loan.
Agent: Backup loan? What for?
Me: Because from what I understand what you are told at first isn’t what gets delivered and you are at the mercy of the loan officer if you don’t have a backup plan
Agent: They have to fill out the form and give you what they promise so you are protected.
Me: So it’s the law that they deliver what they fill out on this form?
Agent: No, it’s not the law but they wouldn’t dare change the terms or I wouldn’t recommend them.
Me: Well, most people don’t know they’re getting screwed until later and most of the ones that notice don’t do anything about it.
Agent: Well, if you hire me to be your agent then you should trust my advice . . . otherwise why would you hire me?
A similar conversation ensued when I talked about a “exclusive” vs “non-exclusive” buyer’s agent agreement. “There is no such thing as “non-exclusive”". What is the benefit to you? If I have multiple agents then they all work to find me the perfect house and the one that finds me the one I like is the one that get’s rewarded. Nope! If you tell an agent you have other agents he won’t work with you. Okay, well, I wouldn’t tell the other agents. But any good agent is going to make you sign an exclusive agreement.
Anyway, the sales techniques here are right up there with car salesman.
Let me ask you about your experience with monopolies? Your electric provider, mass transit provider, cable provider – do they furnish top notch customer service? Do you think someone might be able to do better, cheaper? Quite likely, because monopoly situations encourage rent seeking behavior. Monopolies are the classic example of rent seeking – do business with them, or not at all, meaning you’re stuck with whatever service they choose to give you at whatever price. Why in the world would you do that to yourself?
Only two possible reasons: You don’t have a choice or you don’t know any better. You do have a choice in real estate, no matter how much various people may choose to pretend you don’t. I certainly haven’t noticed any shortage of real estate agents or loan officers. There’s something like 7500 licensees in San Diego County alone. That leaves you don’t know any better. It doesn’t matter whether it’s through ignorance or not following through on the knowledge.
In fact, if you think about it, someone who insists upon exclusive rights to your business is telling you they’re worried about comparisons to other professionals. They’re telling you they’re afraid they can’t compete and they’re not willing to try. Does this sound like someone who’s likely to give you the best service? Someone who’s not willing to compete?
Just because an exclusive agreement isn’t in the consumer’s interest doesn’t mean that it isn’t very desirable for agents. In fact, most agents take a lot of classes in learning how to lock your business up and cut out the competition before anyone else gets to the starting line – several times more training than the average agent ever takes in learning how to actually give good service and good value to their clients. Look at the average agent symposium sometime. There will be easily ten times more offerings in how to get clients and cut out the competition than there will be in how to get your clients the best value. If the average agent doesn’t offer a non-exclusve buyer’s agency contract, they can pretend such a thing doesn’t exist. It does exist; it’s available in every state. In California, it’s form BBNE in WinForms, the standard computerized package. But if they can persuade you to sign an exclusive contract, they’re guaranteed to get whatever buyer’s agency commission is due – before they’ve done any real work, before they’ve demonstrated that they are really going to guard your interests at all. I’ve written about the drawbacks of an exclusive agreement before, and even given examples in shopping for an agent, and the games that get played with consumers by agents. If you’ve signed an exclusive agreement, you’re stuck. If you don’t, you’re not – indeed you keep far more control in your own hands.
Some agents will try to sidetrack you with an exclusive agreement “but you can fire me any time you want!” The first question is where is that written into the agreement? Show me please. In fact, the standard exclusive contract is written to be very difficult to break for any reason. The second question is that even if it is written in, how is that not functionally equivalent to a non-exclusive contract? The answer to that is they’ve still got your business locked up until and unless they make an obvious blunder. As long as they don’t make that obvious blunder, they’re still in the driver’s seat. But this doesn’t mean that they’re a good agent – you have no standards for comparison. Indeed, you are agreeing not to acquire any standards for comparison. Matter of fact, they can be the worst excuse for an agent ever and still not make any mistakes that most people are going to fire them for. Plead for one more chance, and most people will give it – dozens of times. The bottom line is that they still avoid any chance at having to compete.
Now just because your agreement is non-exclusive doesn’t mean you have to go find other agents. At least half of my clients never talk to another agent. But they have the option of doing so, and that knowledge is one of the things that motivates me to do the best job I can for my clients, and why I keep the list of clients I’m working with at any time short enough so that I’m certain I can handle them all with no deterioration of service. If I don’t, they can fire me and find another agent as easy as crossing the street. That motivation just isn’t there if you give someone an exclusive agreement. Do you want the agent whose motivation is to concentrate on giving a few clients the best job they can possibly give, or do you want the agent who’s a half-notch above getting fired, whose motivations are to lock up as many clients as possible, secure in the knowledge that none of those clients are likely to actually fire them? And if they’re confident they can give you such a terrific job, why are they requiring an exclusive agreement? If they’re really that good, they should be eager to compete. That’s the best confirmation of their abilities possible – the fact that someone else tried and couldn’t do it! As I’ve said, most of my clients see the job I do and never talk to another agent, and most of those who do end up telling me how much I shine by comparison. But it takes confidence in my own ability to offer that non-exclusive agreement. The ones who won’t are telling you that they don’t have that confidence. Do you think there might possibly be a reason for that lack of confidence?
Probably the largest number of agents and loan officers compete by being what I call “Social predators” Involved in Boy Scouts, Soccer, Little League, the church, PTA, whatever. They try to make those they come into contact feel obligated to do business with them, because they are after all, a good guy (or girl), they help the cause, etcetera. Surely such a person is worthy of trust? Surely they will treat you right? They lock up the business with an exclusive agreement or a large deposit, raising the barrier to competition as high as they can. This effectively sets you up for the kill. My personal experience leads me to believe that such agents and loan officers are responsible for a truly outsized proportion of the people who are losing their property to foreclosure in the current crisis. It seems like everyone I come across who’s in the process of foreclosure has a “social predator” story to tell. Most of them have no clue what happened until I dissect the entire process and show them that their “little boy’s wonderful scoutmaster” bent them over and took advantage. The thought process is natural, but the conclusion does not follow from the premise – a thing most people don’t understand until how it bit them (past tense) is plainer than the nose on their face.
Ronald Reagan loved a very applicable phrase: Trust but Verify. It’s not accident that this principle, which he applied as President, served him and the country very well. On a more personal level, you are willing to trust agents with your business (otherwise you wouldn’t be talking to them), but you want to verify that they’re earning it. You’re not willing to take trust to the level of the spouse who’s clueless about their spouse telling them they worked late when they come home at 3AM six nights in a row smelling like someone else’s perfume or cologne. This is the best function of a non-exclusive buyer’s agency agreement. This means you still have the right to go out and get the only valid standard of comparison: Another agent who has the same opportunity to do the same job as them.
In your situation, I’d be very blunt: “What you’re telling me about requiring an exclusive contract makes me believe that you know very well you don’t measure up to a good standard. In fact, the harder you argue for an exclusive agreement, the less willing I am to believe you are worthy of one. I’ll willingly give you a chance to earn my business with a non-exclusive agreement, but I’m not going to sign any exclusive agreements with anyone. Since you’re not willing to sign a non-exclusive agreement, I am wasting my time. Good-bye.” They have as long as it takes you to get to the door to change their mind. Walk out and never look back – find someone else who will offer non-exclusive agreement.. In fact, taking this stand in your self defense is the first and most critical point of Shopping for a good buyer’s agent. The standard non-exclusive contract is truly a bet you cannot lose as a consumer. There literally is no risk. Doesn’t matter if they’re a freshly minted licensee who’s never done a transaction in their life (How often do you hear that from someone who actually has significant experience?). Go ahead and sign a non-exclusive agreement, and the worst that can happen is they don’t get the job done. You’re still free to use anyone else who does. You have lost exactly nothing – as a matter of fact, both you and that agent are mathematically, provably ahead for having signed that non-exclusive contract! Hiring them thus can only increase the probability function in your favor! This improvement may be marginal or even zero, but so long as you do your due diligence it cannot be negative.
The same thing applies to the loan officer an agent recommends. The reason they’re choosing that loan officer has nothing to do with the best choice for you and everything to do with the best choice for them. That’s a loan officer they trust not to screw up the transaction by telling you, “You know, I’m not certain you can really afford this property.” That’s the loan officer they trust, by hook or by crook, to have a loan ready at the close of escrow, no matter what it takes, so that that agent can get paid. Has nothing to do with how good their loans are, how competitive they are, or any other advantage to you – only that they trust that loan officer to insure their paycheck. That’s what the agent is really telling you. The loan officer may be really good, and very competitive on price. Then again, they may not, and the one thing I’d bet significant money on, sight unseen, is that they will never tell you that maybe you’re stretching beyond your means – that agent will never send them another client if they do! The only agents I’m certain could tell the difference between good loans and loan officers and bad ones if it bit them are the ones who are also loan officers themselves.
If an agent is recommending a loan officer on the basis of “This person wouldn’t dare cheat my clients!”, ask them for a copy of the initial MLDS (California) or Good Faith Estimate (the other 49 states) and a copy of the final HUD 1 for that loan officer’s last five transactions with their client. (sarcasm on) What, they don’t have them? What a surprise (end sarcasm). But if they don’t, how can they possibly know whether that loan officer does or does not quote accurately? You’ve just asked for the only possible evidence, and they don’t have it! Nor does this cover how well they compete on price, and as long as the terms are the same and the rate/cost tradeoff is better, a loan is a loan is a loan. I used to advise people to apply for more than one loan, but changes in the lending environment have put the kibosh on what was an easy and effective way of managing your loan thusly. Now you need to have a real problem solving discussion with several potential loan officers and evaluate the solutions – a much more difficult task for a lay consumer, because neither I nor any other loan officer is doing back up loans any longer. Rate shopping on the phone doesn’t cut it any more because loan officers can lie like rugs and low-ball worse than any remodeling contractorand now they can point to a federal form for false credibility
You’re right that these sales techniques have a lot in common with used-car sales. Everybody in any sales business wants to avoid competing if they can – it means they don’t have to work as hard, and get higher profit margins. Consumers, for their part, need to learn to understand what actions mean, and that actions are important, not words. That’s part of the reason why I’m writing this article.
Sales persons, properly handled, are your best friends in the whole world. Nobody solves your problems as well as an expert with the motivation of getting paid for their trouble, and there always seem to be problems that lay people don’t realize exist until they’re bitten, which is almost always far too late to avoid all the damage that’s coming down the pike. Kind of like having a Terminator after you. If you don’t have your own very special protector, they’re going to get you. I don’t like having my clients bitten – not tomorrow, not next year, not ever. One bad transaction can ruin you as an agent or a loan officer, and I intend to be doing this for the rest of my life. So I’ll do everything I can to keep it from happening before it happens, and you want someone just as dedicated working for you. The only way to be certain is to watch them in action over time. But if they’re asking you to sign that Exclusive Agreement beforehand, how in the heck can you possibly have the knowledge of their business practices to give it to them?
Caveat Emptor
Original article here
Related items
Popularity: 3% [?]
This is the conclusion of the series begun in The 2010 Good Faith Estimate (Page One) and continued in The 2010 Good Faith Estimate (Page Two)
Page Three is where the most blatant lies of this whole piece take place, and the first part is where they are found. It segregates the charges into three different camps: Ones that it claims cannot increase, ones that it claims cannot increase by more than 10% in total, and ones that, supposedly unlike the other groups, can change at settlement.
This is nonsense on stilts, lulling the consumer into a false sense of security.
Loan providers can low-ball every bit as much as they ever could, and this form, in my honest opinion, is the worst part of all because it explicitly states something that is not true. What it really means is that these charges cannot increase without being redisclosed three to seven days in advance of signing the final paperwork. Guess what? Crooked loan officer lies like a rug to get you to sign up, and on day 38 or 42 of a 45 day process is finally forced to tell the truth or something close to it. At that stage of a purchase, there is (thanks to other new regulations) no way on this earth that you’re going to be able to get another loan ready before the deadline written into your purchase contract. You have no choice – you are stuck. And the whole concept of back up loans has been killed by changes in the market. Even on a refinance, you’ve spent the money for an appraisal and other sunk costs. There’s no way to force them to release that appraisal to you. Net result: You’re out the money and the time, and many refinances have an external reason forcing them to happen – almost all “cash out” refinances have an external deadline, a time by which the people have to have the money. People are extremely unlikely to begin the process anew at that point in the transaction, which means that the people who LIED to get them to sign up are rewarded with a loan commission, people who told the truth and are spurned by consumers because the lie looks better receive nothing and go out of business, and the federal government is an unindicted co-conspirator to the raping of the consumer by making a false promise that the liar’s numbers cannot change.
We’ve covered how this whole premise is a lie, but let’s cover the three categories and how honest loan providers are going to approach them until they go out of business
The charges that cannot increase at settlement are loan origination charges, discount charges for the specific interest rate chosen adjusted origination (which I covered in the page one article) and governmental transfer taxes. It is worth noting that even on the new Good Faith Estimate form the government does warn you that discount is changeable until you lock your loan, something that the market is trying to push as close to the day of settlement as possible by imposing high costs on brokers and correspondents for every loan that is locked but does not fund. The reality is that these charges are going to change. Until they started charging me for loans which don’t fund, I locked every loan when people said they wanted it. Now I have to float the rate until I’m certain underwriting isn’t going to reject the loan. If your loan isn’t locked, you are at the mercy of the market even without mixing in possibly foul loan officer intentions. The closest thing to a guarantee even the best most conscientious loan officer can give in the new lending environment is “Everything but the rate/cost tradeoff I can guarantee right now – but I can’t guarantee that until we lock your loan, all I can do is tell you what it would be if we locked today” Since the rate cost tradeoff is far and away the largest determinant of the loan you will get, this amounts to guaranteeing the molehill while the mountain moves every day. It would be a useful yardstick for comparison as to which loan to sign up for if lenders had to tell the truth at loan sign up, which they do not.
The charges which supposedly cannot increase more than 10% in total are services that the lender selects, title services and title insurance, required services where you’re allowed to shop but the lender ends up choosing the provider, and government recording charges. First off, on purchases trying to get escrow and title companies to honestly disclose their charges is a battle all on its own – I don’t know why, as I have no problems getting “one flat rate” quotes from them on refinances. Maybe because it’s because they can seduce the less diligent real estate agents by offering them help prospecting for clients, while on refinances they have to deal with loan officers who are competing on price for consumer business. But the same thing applies to this section as the previous – these charges can change without limit if they are redisclosed three to seven days in advance of closing.
The only charges that receive a completely honest treatment from the new form are the ones that the form advises you can change at settlement; These are services that you can shop for and don’t use providers identified by the lender, title (if you don’t use their selected provider)
The one thing I do like about this new form comes next, because it tells consumers for the first time anywhere in an official publication that there is a tradeoff between interest rate and cost by telling you that there may be alternative loans available for lower cost at a higher interest rate or lower rates for a higher cost. Of course, this being the government, it misses something important – the changed loan amount or how much money you will receive from the same loan amount if you do choose the different loan.
It then gives consumers an place to write down and compare the loans they are being offered. Once again, this might mean something if prospective loan providers had to tell the truth at loan sign up, which they don’t. As it is, this section serves as nothing more than another way to lull the consumer into a false sense of security about what they are being told. If the loan providers are permitted to lie about their loan characteristics and what it costs, the whole exercise becomes a competition to see who can tell the tallest tale believably. Traditional methods of comparison do not help in such an environment, as the numbers they are using to compare are fabrications told for the purpose of securing your business and getting a commission check, because by the time they have to tell the truth most people cannot change loan providers and most of those who can, won’t.
Caveat Emptor
People who looked at this item also looked at…
Related items
Popularity: 3% [?]
Continued from The 2010 Good Faith Estimate (Page One)
The next section is on origination charges. Indeed it is titled “Your adjusted origination charges”
It starts with “Our origination charges” saying this is the charge for doing the loan. Indeed, that is and has been the meaning of origination for as long as I’ve been a loan officer. But they want to add other things into it. Furthermore, be advised that prospective loan officers are allowed to change their minds about origination up until 7 days before the final loan documents are signed. In short, they can tell you they are not going to make anything in order to get you to sign up – then decide they want to make 3 points after it is too late for you to change loan providers.
The next subsection talks about “Your credit or charge (points) for the specific interest rate chosen” This is what is traditionally known as discount (in the case of a charge) or yield spread when this money is money paid back into the loan by the lender. I should mention that Congress is trying once again to ban Yield Spread in loans on the sly – something very disadvantageous to consumers. Then it offers lenders three different options. They can say it’s included in the origination line. This means they’re not breaking it out as a separate charge, but lumping it in with true origination. The second option is to tell consumers they will get a credit out of the rate chosen, which does sometimes actually come true in the real world. I have used this credit dozens of times to get clients a true zero cost real estate loan. This usually happens when rates drop precipitously, so instead of seven percent, people can get a loan at 5.5% for literally nothing, as the lender pays enough to pay me and all of the other settlement charges. Of course, people willing to pay those charges get a substantially lower rate – ALWAYS. But if the people know they’re going to have to sell or move in a year (not enough time to recover the costs of those lower rates), a zero cost loan saves them money every month they have it because there are no costs to recover. Finally, you could be paying this charge on top of regular origination. The one thing I want you to take away from this part is that origination is going to get paid on every loan somehow, and you need to understand how it’s going to be paid before you tell someone you want their loan. And note that none of this is set in concrete at the time you sign up for your loan.
The next set of items is “Your charges for all other settlement services” Unlike previous versions of this form, there’s a lot of lumping into sections going on here. Lumping is a good thing, as far as it goes. It lessens the ability of people to pretend that certain charges aren’t going to happen. However, keep in mind that at sign up, and up to 3-7 days before final loan paperwork is signed, loan providers can still change all of these simply by giving you another Good Faith Estimate. It needs to be emphasized that the general practice ever since I can remember is to delay telling you about as many of the charges as possible (and pretend the ones they can’t are going to be smaller than they are) until it is too late for you to switch loan providers, and the new Good Faith Estimate is doing damned little to change that fact or hamper that practice.
“Required Items that we select” tells you about the service providers that you have no option on. A year ago, this section should have been blank. Now with http://www.searchlightcrusade.net/2009/03/the_home_valuation_code_of_con.htmlHome Valuation Code of Conduct raping consumers and making it difficult for good loan officers and good appraisers, this is where the appraisal needs to be. Loan officers are not allowed to choose appraisers or even appraisal companies in most loans. The appraisal company is predetermined for us and we are not allowed to use anyone else – and that company gets to assign the appraisal to whomever they want. Usually, this is the appraiser who is most desperate for work who submits the lowest bid. If the qualify was there, or if I even had the option to kick bad appraisers off the list, that would be a good thing. As it is, I feel lucky any time an underwriter actually accepts an appraisal ordered under this procedure.
“Title services and Lender’s title insurance” Once again it might be nice, if the title insurance company provided complete charges at sign up. About two months ago when the seller chose one in a transaction, they were imcomplete to the tune of about $480 when we started the loan, and when I was trying to nail everything down for MDIA compliance, they were still $120 too low on what they actually ended up charging the consumer. I was not happy, and my client even less so. Even if the title company is truthful however, there is no guarantee at loan sign up that a lender will disclose those fees honestly.
“Owner’s Title Insurance” This should not be a part of refinancing. As far as I know, owner’s title insurance can only be purchased when you buy the property in order to prevent what insurer’s call
adverse selection (the second section definition is substantially better than the first). Around here, the title company is on purchases is specified by the purchase contract and the lender has exactly zero control over it. Furthermore, every purchase contract I’ve ever written requires the seller to pay for an owner’s policy of title insurance. If they’re not willing to pay for the buyer to have a policy of title insurance, there is a reason, and none of the explanations that are really possible is a good situation for the buyer to be getting into.
“Required Services that you can shop for” this means they have to get done, and they have to be paid for, but you can choose by who and the charges are only an estimate. Be aware that no matter how conscientious the loan officer, they can’t be held responsible for accurately quoting a service you are going to choose later, either morally or legally. I quote what I can deliver from service providers I know – but you’re welcome to take the business elsewhere with the understanding that you are responsible for the outcome of doing so.
“Government Recording charges” these charges are for recording your documents so they become part of the public record. This is a requirement for all regulated corporate type lenders. The mafia or your dad doesn’t necessarily have to record your loan – Bank of Whereever (or Credit Union of Whomever) does, and it’s for your protection as well as theirs. Whatever it is, it’s charged by the government, and everyone’s charges should be the same because they’re passing along a charge. If they’re not the same as everyone else, that’s a problem.
“Transfer taxes” are charged on the transfer of real estate (or refinancing, in some states) by the government. Once again, everybody should be the same because they are just passing along a government charge where it exists. If someone is different from everyone else, that’s a problem.
“Initial Deposit for your escrow account” If you want or are required to have an impound account, the money to seed it is accounted for here, despite the fact that it is not a cost of the loan no matter who or how many people say it is. It is to be used to pay your property taxes and your homeowner’s insurance when those charges are due, and when the loan is over, you get any excess back. This is just the lender holding on to your money. Once again, this should be the same for everyone. If one lender is telling you something different, odds are they are low-balling you by telling you you’re not going to have to come up with what you are really going to have to come up with.
“Daily Interest charges” go to paying the prepaid interest. You pay interest on every loan for every day you have it. You never ever really skip a mortgage payment – but this is what allows some lenders to pretend that you do. This is not really a cost of the loan – you would be paying it even if you didn’t refinance. It should be loan amount times interest rate divided by 12, then divided by 30, times the number of days. The most common method of playing games with this is to pretend that the prepaid interest is going to be for fewer days than actual. On a refinance, it can never ever really be less than thirty (30) – it’s usually a day or two more. On a purchase, it’s the number of days between closing date and the end of the month, counting both days (in other words, on the first day of a 31 day month, it’s 31).
“Homeowner’s Insurance” This is the money that will be used to pay for your homeowner’s insurance. This is required by all regulated lenders, but I cannot imagine owning a home without having insurance from a solvent company able to pay whatever claims may arise from a widespread natural disaster. So unless you’re one of the people who disagrees with me on that, it really isn’t a cost of the loan, is it?
Once again, I must emphasize that at sign up, lenders are permitted to low-ball costs, particularly the ones that aren’t fixed in concrete by other parties (government fees, prepaid interest, insurance). They don’t have to be honestly disclosed until 3-7 days before the final loan documents are signed – far too late to change lenders in most cases.
I’m going to stop here for today. Tomorrow will be the final installment of this series.
Caveat Emptor
The concluding article on page three is now here
People who looked at this item also looked at…
Related items
Popularity: 3% [?]
I had a great rant about the limitations of the Good Faith Estimate all planned out in my head when I when I was in the very first stages of planning this website in my head. It was the first idea I had for an essay, as it is the most commonly abused item in the whole mortgage system of ours, and abuse of the GFE (as the industry calls it) sets the stage for a significant amount of everything else that goes on.
Some people are asking if the new MDIA rules make any difference to this. The answer is emphatically no. They actually muddy the process. The only difference it makes is that crappy loan officers now have to tell you the truth three to seven days in advance of signing final loan documents. Since those same MDIA rules together with other new regulations have stretched what was a seventeen day process a couple years ago into about forty, you tell me how much good it does the average buyer of real estate to find out 40 days into a 45 day escrow period that they’re not getting the loan they thought they were getting. There’s no time for a purchaser of real estate to get another loan – they’re stuck with that crappy loan. Even on a refinance, how likely are people to start another 45 day process after spending 40 days with the first lender? Furthermore, if you rely upon redisclosure to determine whether or not you were lied to, the waters are even muddier. I just closed a loan last week where everything was exactly what I had quoted the day the folks signed up – but the lender still wanted the redisclosure made to cover their backside, as MDIA has substantial penalties for failing to redisclose, but no reasons not to. At least one lender intentionally refigures the APR in a way different from Regulation Z (which governs APR calculations among other things) to force redisclosure even though that redisclosed APR is not accurate according to Regulation Z!
Nor are the new Good Faith Estimate rules coming into effect on January first going to make any difference. All they mean is that if the fees change (or go outside of a margin allowance in some cases) the lender is going to have to redisclose, exactly like they are doing now, with exactly the same situation for the consumer. Too late to change lenders for buyers, have already spent appraisal money for an appraisal that can’t be moved to the new lender, and even for refinances, at a stage where they are just jerking the consumer after the last practical moment to chance as the new lending environment means nobody can guarantee their quotes upon sign up any longer, and nobody is doing back up loans either. Seriously, my opinion of these new rules has evolved over the last year since they were published from my initial “they could have done better but this is a good thing” reaction to “This (expletive) was designed to muddy the waters and confuse consumers”
On the other hand, the federal Good Faith Estimate is what we will have to use, and on that note:
The first page, if it was binding, would actually accomplish a little bit of things I’ve been telling anyone who would listen that we need. If it was binding, it would warn people in advance of all the lenders that pretended they were getting the consumer a sustainable loan for that ridiculously low payment when it was really a negative amortization loan. However, this section is no more binding than any other part of the form and can be redisclosed (i.e. changed) up to 3 days before signing loan documents.
On item 1, the interest rate for the GFE should basically always say the quote is good for today only. If they were required to be totally honest, it would say “This rate is available right now, but may change without notice. Nor are we going to lock your loan until we have a reasonable assurance of it closing”. The only way a rate is good for longer than right now is if it’s got a “margin” built in to absorb some change. Since this “margin” would mean almost everybody ends up paying more than they would otherwise need to, quote good for longer than right now either are not honest quotes (see my comment upon redisclosure above) or the consumer can get better rates elsewhere. Since the second possibility means that provider becomes less competitive in the marketplace, the first is far more likely.
Item 2, the estimate for settlement charges should be better, but isn’t. My company’s charges are exactly the same on every loan. The only things that should change are investor charges and third party charges. If I put a loan will investor A, the charges may be as low as $225 while if I put it with investor B the charges may be as high as about $900. I have to consider this alongside of the tradeoff between rate and cost those investors (lenders) offer to determine which is the best investor for the consumer to place the loan with. On refinances, I have “one rate” contracts for third parties (title and escrow, and before HVCCrules came into effect used to be able to do that for appraisals as well, and can usually do it even now. But once again, loan officers intentionally low-ball “forget” to fully disclose these charges at sign up, knowing they are going to disclose the correct charges later.
Item 3 tells your alleged lock period, and if this were any better than the rest of the form, would be a very good thing to disclose to consumers. Item 4 tells people how long before closing they must lock. Expect this number to seven days. Why? Because seven days before closing is the longest period they might have to wait between final redisclosure, which really translates into “finally telling the truth” and loan signing.
Summary of loan is no more binding at loan sign up and no more accurate than it is now. Why? Because they are allowed to change it later, and promising a great deal at loan sign up is how lenders lure people into signing up! But let’s go over it anyway
“Your initial loan amount is:” On refinances, this should be current loan amount plus closing costs plus prepaid amounts – unless the loan officer knows you intend to pay those out of pocket because you said so and mutually agreed upon it. If this number is anything else, they are telling you point blank that they are a low-balling liar. On purchases, this should reflect what you are actually borrowing, not just cost of property less down payment. Remember, it’s going to cost you some out of pocket money for appraisal, inspection, escrow and title costs, etcetera. This money has to get paid somehow, and the Loan to Value Ratio is measured off the amount actually borrowed versus official purchase price or appraisal, whichever is lower. If you don’t have a firm handle on where the money to pay those extra costs is coming from, something is wrong.
“Your Loan term is:” good thing to have and know. Doesn’t have to be honestly disclosed at initial sign up any more than anything else, but only the real crooks lie about this.
“Your interest rate is:” Important and critical. But note that it doesn’t have to be disclosed honestly here – not until the final disclosure seven days out. Usually the lender actually intends to deliver on this interest rate – just not for the costs disclosed above, and that tradeoff between rate and cost is critical. To pretend they have the rate available for lower cost than real is LYING. It is lying with malice aforethought. I can do loans a full percent lower than what I am currently quoting most people – but for outrageous costs I wouldn’t trick my worst enemy into paying!
“Your initial monthly amount owed for principal, interest, and any mortgage insurance is:” What most people think of as the payment. You’ve got to be able to make it. If the payment needed to be honestly disclosed at initial sign up any more than anything else, might be useful. But as I keep telling people, Never Choose A Loan (or a Property) Based Upon Payment!
“Can Your Interest Rate Rise?” would be a good thing to know if they had to honestly disclose it at sign up. Amazing how many lenders told people who signed up for all of the worst loans of a few years ago that they were getting a thirty year fixed rate loan even past the period when the loan had funded – right up until the people noticed something wrong and they had to come clean. We’re not talking just brokers here by the way – some of the biggest name direct lenders in the country did it. Now, they have to tell the truth (guess when?) three to seven days before the final paperwork gets signed – but still not at initial sign up.
“Even if you make payments on time, can your loan balance rise?:” See the above paragraph. Same stuff, different line.
“Even if ou make payments on time, can your monthly amount owed for principal, interest and any mortgage insurance rise?:” Same caveats, iteration three
“Does your loan have a prepayment penalty?:” I will bet you money that this remains one of the most common things loan providers lie about to get people to sign up. Same caveats, iteration four
“Does you loan have a balloon payment?”: This isn’t a common point of lying at sign up now – hybrid ARMs tend to be better loans for everyone – even dishonest loan officers – than balloons. But it would be good to know if they had to honestly disclose it at sign up.
The next section talks about escrow or Impound accounts as they are less confusingly known. If you have one, it can only increase the amount of cash you need to come up with or borrow. I generally counsel people to plan direct payment as it eliminates the need for this cash, and avoid doing loans where it is a requirement. Sometimes, however, not wanting to have an impound account can mean a hit of a quarter to a half point of cost at the same rate, and it is then that you have to weigh those costs versus your pocketbook and available cash.
Summary of Your Settlement Charges: Adjusted Origination Charges Plus Charges for All Other Settlement Services Equals Total Estimated Service Charges. I have four words to say about this calculation: Garbage In, Garbage Out. If the figures it’s based upon don’t have to be correct, how can the final amount be correct?
I had hoped to have the complete article done and ready to go today. Unfortunately, that didn’t happen for reasons that are mostly my fault. But this is a good bit to chew on for today. Come back tomorrow and I’ll have more.
Caveat Emptor
The article on page two is here, and the article on page three is here
People who looked at this item also looked at…
Related items
Popularity: 3% [?]
The most recent hot thing in mortgage circles is a mortgage accelerator program. I’ve heard other things, most notably biweekly payment programs, called mortgage accelerators in the past, so let me take a moment to define exactly what I’m talking about.
A mortgage accelerator is essentially a combined mortgage and checking account, where every month you deposit your entire pay, and then write checks out of it as the month goes on to pay for your living expenses, and the mortgage interest of course accrues on a daily basis. The good things about it for consumers (and it is a good thing, as far as this goes) is that the entire paycheck is applied against your mortgage balance on day one, when your pay is deposited. This means that instead of just the minimum monthly payment, your entire pay goes towards the mortgage, lessening the amount of interest you pay in any given month. The bank, for its part, gets your entire paycheck and a significantly lower incidence of default.
This isn’t a new concept. Several banks had somewhat different versions back in the late eighties. It went away. Why?
Several reasons, some administrative, some financial. Basically, consumers wised up. First, the administrative. This bank has basically your entire financial activity. Let’s say someone gives you a better deal. Now you either have to stick with a mortgage accelerator program, or go through the hassle of coming up with enough cash to start a new checking account if you go back to having a standard mortgage. Furthermore, when you do refinance, what happens to outstanding checks? That payoff is as of a specific day at a specific time. Your escrow officer comes in and gets the payoff demand, and then more checks clear and everything has to be re-figured. The alternative to this is freezing the account as is done with Home Equity Lines of Credit. So all of a sudden while you are going through this refinance, you have to come up with the seed cash for a new checking account, get new checks rushed through, and then pay your bills with the new checks. May the Universe Help You if you normally pay by automatic debit or any of the primary variants, because you have to set that up as well.
So what else does the bank get out of it, looking at the above? Increased opportunity costs for refinancing. In short, it makes it more difficult for you to take your business elsewhere. Cha-Ching! as the bank officer’s eyes light up with dollar signs.
Now obviously, this mortgage accelerator saves you a small amount of money, if you assume it’s just a matter of math, and that math shows how much interest you save as opposed to the same loan at the same interest rate, providing you keep money in your checking account, of course. But how many people do? Not that many, these days.
Furthermore, it assumes you get the same loan at the same interest rate that you normally would. I haven’t comparison shopped many of these yet, but my general impression is that the rates, and costs to get them, are higher than you might otherwise get. The assumption that it is the same rate and the same costs on the same type of loan is just that, an assumption, made for modeling purposes. I have used the metaphor of the matador in the past. The bull (consumer) wears himself out on the obvious large red cape, namely the cool service and the fact that all your pay is applied to your mortgage, and never sees the sword, which is the fact that your interest rate is half a percent higher than you might have gotten, you paid an extra point of origination as well, and you’re being dinged $10 per month administrative tracking charges for this cool new toy you just got, the accelerator mortgage. Let’s say your mortgage is $400,000. Half a percent of $400,000 is $2000 extra interest per year. An extra point of origination is $4000. And $10 per month is about what the average person might save on their mortgage interest if they weren’t paying a higher rate, which they are.
($6000 per month deposited, instead of maybe $2500, leaves $3500. You save an average of one half months interest per month on this difference. $3500 at 6% divided by 24 is $8.75. If they bill you $10 per month for the service, you are out $1.25 per month net, on top of the additional interest charges and the one time fee of several thousand dollars of origination)
So lenders with mortgage accelerators charge you more money, charge you more up front costs, and you pay higher interest charges, as well as making it more difficult for the consumer to refinance into a better deal somewhere else. The banks love this one. Only the fact that your parents figured out what a rotten deal most of these are kept them from becoming a permanent fixture of the mortgage landscape nearly twenty years ago.
The vast majority of the benefit of these programs is in the extra money they assume you’ll use to pay down the mortgage, a thing which almost anyone can do for free. Still, if you can find a mortgage accelerator at the same interest rate, for the same costs, and without the monthly or up-front setup fees that you don’t have to pay for with any other mortgage, then YES it makes sense to have one of these programs. But that’s not what most of the lenders are offering. In fact, I’ve never seen one offering that. They are hoping that you are so distracted by the money whizzing everywhere that somehow magically pays your mortgage down, that you won’t consider that their rates and the costs to get them are higher than you’re being offered elsewhere. They hope you’re distracted by their (nonsensical) figures of how much you will save if you keep your mortgage until it’s paid off, that you will never see how much extra you are really paying. Nor do most people keep any given mortgage longer than a few years. In fact, the median time living in a particular piece of real estate is only nine years – less than one third of the time until payoff. The metaphor of the matador is extremely apt. This is precisely what the matador does with the bull. Distracts them and wears them out with the cape so that they never see the sword. The banks dangle this wonderful mathematical concept of what might happen thirty years down the line for that one tenth of one percent of people who actually keep the loan that long and pays extra money while doing it, hoping you are so fascinated by it that you never notice that they’re charging you more up-front fees and a higher interest rate than you would have gotten with a traditional mortgage, and often, more in monthly maintenance fees that you save by depositing all of your pay. In short, the lender is making more money off of you by pretending to do you a favor.
So shop loans by interest rate and cost, and then if they’ll let you put a mortgage accelerator on it for free, great! If not, they’re just trying to distract you from what is really important by offering you a convenience and a cool-looking trick, while charging you hefty amounts of money and tricking you into thinking you are getting something beneficial.
Caveat Emptor
Original here
Related items
Popularity: 2% [?]
Way back when I was just out of high school, I was doing a lot of things with my time. Working, dating, competing on the fencing team, gaming of various sorts. But every once in a while, I dropped in on one of those math courses I was registered for at UCSD. One of those courses was Math 110, “Introduction to Partial Differential Equations and Boundary Value Problems” Bozemoi. That was the course that convinced me that I was not, after all, cut out for a career as a mathematician. All the other undergraduate courses, I got a handle on fairly quickly, but the way my mind works made that one course something like having those alleged brains pounded out between two large gold bricks wrapped in lemon.
I eventually got through it. But one thing I took out of that class in no uncertain terms is the form a real solution to those equations took, and the fact that if you were missing terms (“parts of the answer” for those less mathematically inclined), your answer was wrong. Not incomplete. wrong.
One of the standard ideas of internet commerce is “cut out the middleman and their fees.” You can find this in lots of fields. Some of them begin far earlier than the world wide web. “Discount” brokers have been going for decades, for both stocks and real estate. The internet certainly helped them, however. Loan quote services were probably one of the first ten business ideas on the world wide web. On-line this, on-line that. Do business with the faceless on-line corporation with cheaper fees (or none!) and you can’t help but be better off, right? It’s easy to illustrate that difference to just about anyone. There’s money they’re not spending, that anybody can point to as a savings earned by doing business in that fashion. But is that the whole story?
Indeed the whole discount proposition cannot succeed without an implicit or explicit assumption that the value you receive from having paid that fee is zero. But if that were the case, these professions would never have gotten going in the first place. Who wants to pay money you don’t need to? Anybody want to raise your hand? I certainly don’t. The world, humankind, and even our financial markets survived for millennia without stockbrokers, real estate agents, travel agents, or any other sort of business that is now being subjected to disintermediation. Why did these professions come about? It wasn’t because our great grandparents were stupid, uninformed of the alternatives, or had no choice. They could and did buy and sell stock and real estate directly. The reason these professions, and others (such as journalism) arose is because they added value to the entire process. The people who made use of these professions profited by their choice. Not necessarily directly in dollars with every transaction, but statistically, the people who spent that money emerged notably better off in one or more important respects, and therefore, our predecessors made a choice to do so until essentially everyone did so.
There you have it: An explicit refutation of the assumption underlying the entire discounter promise. It neglects an essential term in the answer as to whether you end up better off. Was the money you didn’t spend really the whole answer? What if by spending that money, you end up better off?
Suppose you save three percent by not having a real estate agent sell your property. Seems like a great idea on the surface, doesn’t it? On a half million dollar property, $15,000 in your pocket for what you think is a few hours of work. I’ll even start by granting you the same ability to market that an agent has, which isn’t the case for the vast majority. But what happens if the price you pick isn’t right for your market? I’ve gone over that. What happens if you don’t disclose everything you need to? Then let’s consider negotiations. Trying to match wits against a buyer’s agent whose been in everything that sold in your neighborhood in the last six months is a guaranteed lose. Do you know what’s appropriate for contingent sales? What about negotiating repairs disclosed by inspection? These and many other things need to be negotiated, and just telling the other side to do it your way will result in a failed transaction. Do you know how to find out if a buyer is qualified? The two months you spend waiting to find out that your prospective buyer can’t qualify costs you roughly six thousand dollars all by itself. I could go on and on.
The same applies on the buyer’s side. In the current environment, any decent buyer’s agent who tries can make at least a ten percent difference by suggesting the correct property, negotiating to their strengths, and using the seller’s weaknesses against them. Usually it’s more than that. My average was running about twenty percent when I originally wrote this. Even when the market turned crazy for about nine months it stayed about 10% – when everyone else was having appraisal problems due to Home Valuation Code of Conduct, I didn’t have a single property that failed to appraise for value. Sound like a good bargain to you? Spend ten to twenty percent to save three? If so, come on into my office, and I’ll give you $30 for $100 until you’re broke.
The intelligent question is: Does spending that money save you more than it costs? Most people will spend $10 to save $100. That’s rational. Most people will spend $90 to save $100. That’s still rational. Some people will spend more than a hundred dollars to save $100, though, and that’s not rational. Not spending the $10 or even $90 to save $100 isn’t rational either. Nor are all of the costs in money. How do you quantify not making a mistake that most people don’t know is there until and unless it bites them, after the purchase?
That’s really the whole question, isn’t it? Furthermore, it has to be answered individually, because few situations really subject themselves to this kind of analysis Admittedly, with the internet, it’s gotten easier for consumers and more difficult for members of those professions. But the internet can only help you with questions you actually think to ask, and you still have to do the work to make certain you debunk wrong answers to find out where the truth really lies. It’s not going to tell you any of dozens of reasons why this freshly remodeled home of your dreams is going to turn into a nightmare.
When I originally wrote this, I was closing on a property right now where the folks contacted me with information from a popular discount model brokerage in their hand, and those were the first properties they wanted me to look at (which I did). The difference in value they are receiving for their money is such that they never went back to that discounter, because I went out and looked at properties, I gave them reasons why this property was or was not one that they were going to be happy in, I gave them reasons why this property was a Vampire while that property was not. I explained to them how the surrounding environment was going to impact them in the property. I showed them what needed to be fixed, and gave them an idea what was involved. When I found an especially good value for their money, I got them out there and told them to act fast if they wanted it – if I hadn’t, it would have been gone by the weekend. I’m not going to talk about why, but I can truthfully say that I wrote an offer that the seller chose to accept even though it wasn’t the highest offer they had, and the difference was a lot more than my company’s three percent commission. If those kinds of services aren’t worth money to you, then you’re not a good candidate for my services anyway. But all that discounter had to offer was how cheap they were, while I gave my clients more value than they would have saved before they put the offer that was accepted in, and they knew it. Once the clients started thinking in terms of what they were receiving by giving up that discounter’s commission rebate, the discounter never had a chance. By CMA of all comparable properties in the area at that time, my buyers saved over thirty percent, and that’s just by square footage – not including all of the amenities the property had that the competing ones don’t.
I’m not going to pretend this one isn’t an above average bargain, even for me. I’m not going to pretend that every full service agent can make that kind of difference on every transaction, because I know it isn’t true. The best agent in the world strikes out occasionally – in which case you are still no worse off than without them. But making more of a difference to the client than the three percent a full service agent makes around here is an awfully easy mark to beat for the agent who tries.
Caveat Emptor
Original article here
Related items
Popularity: 2% [?]
(This is a reprint from December 2006, with a few updates. It is instructive in the wake of a certain new mortgage quote service, launched with great fanfare. The negative amortization loan is gone, but I’m seeing lots of other fairy tales being told there – deliberate low-balling on costs and payment being most common. Heck, their automated property tax quotes are about half the real number, and there’s no ability to change them.)
I got a question about what I think about those online quote services.
The answer is that they vary from okay to putrid.
There are two sorts of online quote sources. The first is where mortgage companies have their rates online, and people come along and browse. Those are pretty much a waste of your time. Here’s why: Those companies have absolutely no hold and no real tracking on the people who come to browse. They might put a cookie on your machine, but it’s hard to parlay those into contact information, which is their whole entire goal: Getting loans out of it. Unless they have some way of contacting you, which they don’t, they need to use that forum to get you to contact them. They do this by low-balling their quotes, making it look like they are offering something nobody else has. Unfortunately for consumers, that’s not even an estimate. Here in California, the one caveat is that the rate must exist, but the real costs of getting that rate can be many times the costs they quote. This suffers from all of the limitations that a Good Faith Estimate does, plus more. They can say that they’ve got a 3.625% rate, and as long as they have a 3.625% loan, they are in the clear. Never mind that it costs a full six points and adjusts every month, that sounds like a great loan to the uninformed. Furthermore, many places will quote the nominal (“in name only”) as opposed to real interest rate on the negative amortization loan. When there are people apparently offering you 0.5%, that’s who most consumers will call, ignoring the people who have and can really do 5.5% thirty year fixed rate loans, more so on those forums where they include a payment quote as well. I’ve got the same 0.5% nominal rate forty year amortization loan available to me, but it will always be a putrid loan, as the real rate is a little over 8% and the rate is subject to change every month. I should note that lenders pay a lot of yield spread to brokers who do those loans: How often do people sign on the dotted lines for mortgage rates in excess of 8% (with a three year prepayment penalty!) when rates under 5% are available on a thirty year fixed rate mortgage with no prepayment penalty at all? I’ll tell you how often: Whenever people aren’t smart enough to realize that that $960 payment on a $417,000 loan isn’t the real rate. Indeed, they’d have to pay $2794 per month just to pay the interest – while the fully amortized payment on a thirty year fixed rate loan is hundreds less. But there are an awful lot of people who aren’t smart enough right now.
Furthermore, those online forums are supposed to enforce their quotations policies. I’ve never heard of one that enforces real concrete penalties for violators. On two separate forums, I went straight down the line contacting every listed company, using a loan scenario that was close enough to what they were supposed to be quoting to that I should have gotten the same quote or a little bit better, if they could really do those loans. Not once did I get a rate that was within half a percent of the rate listed online, and most of them were over a full percent off, and with negative amortization loans, most are not even in the correct ballpark. When I contacted the forums themselves, neither of them was interested in enforcement.
In short, those online quote forums tend very strongly to get business for the company that tells the biggest, most boldfaced lie. Often, the consumers are lulled by the existence of the forums into thinking they’re getting a deal, and they don’t bother going through the necessary steps to shop their loan around. Meanwhile, the companies that will advertise honest rates quit those forums in disgust. Since there are a lot more companies playing games with their quotes than honest ones, the forum wins by not enforcing their rules. However, since the consumer wants to find companies that really will deliver the loans they advertise, consumers lose. Matter of fact, I don’t think I’ve ever seen a real rate on a loan I would be willing to sign up for advertised in any forum: online, newspaper, or otherwise.
The second type of online quote forum work like the advertisements plastered all over the internet. “$510,000 loan for $1698 per month!” (to use the first I found just now). They show a couple dancing happily, having a party because their mortgage payments are reduced, or so they think. Another shows a guy jumping for joy. What they don’t show is those same people when they figure out all of the downsides to the negative amortization loan that they signed up for. “This is Jack calling his lawyer again, only to be told there’s nothing the lawyer can do again. This is John and Jane losing their home to foreclosure.”
Their come on is that you’re supposed to get four competitive loan quotes. The company advertises negative amortization loan payments because more people will click on them and sign up for the service if they think they might get something so great that anyone would want it. Unfortunately, just like every other negative amortization loan out there, the payment or interest rate they quote to get you to click their ad and complete their form online is not the real payment and it is not the real rate. Yes, they will accept that as a monthly payment. But the interest you are being charged is based upon a rate of 7.87%, and you have to pay $3345 per month just to break even on the interest – that other $1647 gets added to your loan, so that next month you owe $511,647. Doesn’t seem like a lot of extra, but go along for three years until the pre-payment penalty expires, and even if your rate doesn’t adjust upwards, your balance is now $576,600. If you go the full five years that the minimum payments last, you owe $630,000, and now your payment jumps to $4813, and you can’t refinance because you are upside-down on your mortgage, and your credit score is 100 points lower!
The games don’t stop here, by any means. You’ll be told that there are “no costs out of your pocket,” and even though they’ll be rolling $23,000 in costs and points into your loan, they give you a quote based upon the amount of money you tell them you need. No, $23,000 doesn’t make that much difference at half a percent forty year amortization, but it lets them quote that payment just a few dollars lower, even though they know that you want the $23,000 rolled into your loan. Nor is what they’re telling you about a good loan in any way shape or form, but most people shop mortgage loans based upon payment.
Furthermore, they aren’t telling the truth about four mortgage providers calling you. They may sell the lead to four different places, but those four places turn around and sell them to four others each, and each of those sells them to four more. There may be as many as six levels of this going on, and the average person who does fill out their form will be called by at least fifty providers in the first week, with others trailing out for potentially years. The lead seller doesn’t care – they made their money, and they don’t give refunds simply because the loan they talked about is toxic. Nor does it matter to them that the loan they talked about puts the loan providers paying them for leads in the position of either telling people – honestly – that the loan that was used to get you to sign up is a piece of garbage that causes people to lose their homes, or just selling you one of the abominations. They don’t get refunds from the lead seller in the first case; they’re just out the money. In the second case, they get paid roughly 3.75% of the loan amount by the bank ($19,125 on a $510,000 loan), plus whatever points of origination that they can con you out of. Finally, if they don’t, they know that one of the fifty or more other companies that will be calling you will sell you one of those loans. So their motivations are not on the side of telling you the downsides of their loan. Matter of fact, their motivations are never aligned with telling you the downsides of the loan, so if you find someone willing to talk frankly about good and bad, they are a treasure and it is worth keeping their contact information, and making a habit of talking to them first about future loans.
Once upon a time, if you could cut through the morass of fifty or more companies calling, those “competitive quotes” ads were a great way to find a good loan provider. Ethical low cost loan providers could make a very good living buying those leads. Unfortunately, that is no longer the case. First off, ninety-nine percent of the leads you pay for were lured in with the promise of a negative amortization loan. You don’t get refunds for those. You are just out the money, time, and phone expense of calling those folks – unless you make a habit of selling negative amortization loans, which low cost ethical providers do not. Furthermore, even on the few leads that are not lured in by Negative Amortization payments, just because you don’t try and sell them a negative amortization loan doesn’t mean that one of the other fifty companies won’t. Having been there and done that, I can tell you from experience that trying to talk people out of negative amortization loans is usually a waste of breath – the competing company will use conspiratorial tactics like, “That’s because this mortgage is too good – they don’t want you to have it!” People want to believe in Santa Claus, the Tooth Fairy, and Negative Amortization Loans. Bottom line for ethical loan providers: paying these services for leads no longer works. You cannot make any money at it. Since making money is what you’re about, and the payoff is too low to survive on the thin margins of good providers, you are driven elsewhere for your business leads. Since that’s the type of loan provider consumers want, it’s a waste of time to go to either sort of online mortgage quote service.
at this update, negative amortization loans are now long gone, but all of the old standby games are still being played. “Forgetting” about adjusters that apply, lowballing the actual rate/cost, quoting rates for a loan there is no way the people will qualify for, (there’s quite a divergence currently), quoting conforming rates when the loan should be Jumbo Conforming or non-conforming, and forgetting to add the costs to the loan balance when quoting payment. Anything to get you to call.
Caveat Emptor
Original here
Related items
Popularity: 1% [?]
